Baseline
Initial data, perimeter, population and full costs.
Legal file · 5.04
5.04 — Appointment Platforms and Waits Above Three Months
The Plan proposes delisting platforms when waits exceed three months. This page distinguishes platform responsibility from workforce shortages: an online calendar may reflect a lack of clinicians without the digital intermediary causing it.
What the Plan proposes
Plan source: the measure title, stated effect and evidence level come from the public Plan de Rupture. This page adds an initial legal and operational architecture requiring expert review.
The Plan proposes delisting platforms when waits exceed three months. This page distinguishes platform responsibility from workforce shortages: an online calendar may reflect a lack of clinicians without the digital intermediary causing it.
Status: structured citizen prototype requiring review by ministries, the Conseil d’État, professionals, patient representatives and competent authorities.
Implementation path
- Define scopeClarify whether this concerns a public directory, public procurement or a broader prohibition.
- Measure correctlySeparate specialty, territory, urgency, new-patient status and closed calendars.
- Check transparencyVerify displayed data, real availability and ranking practices.
- Protect competitionAvoid strengthening a dominant player or locking in calendars.
- Provide due processNo sanction without evidence, notice and appeal.
What must be measured before and after
Quality of care
Safety, continuity, delays and patient outcomes.
Workforce effects
Training, workload, mobility, attractiveness and working conditions.
Net effect
Gross savings minus transition, recurring costs and shifted burdens.